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Dive Deep With One Cloud Talks

Welcome to One Cloud Talks, your go-to podcast for mastering all things Zoho. Brought to you by the expert team at 1 Cloud Consultants, a leading Zoho Partner, our mission is to provide you with the insights you need to truly thrive.

This is more than just a podcast; it’s a deep dive into the Zoho ecosystem designed to help you succeed. Whether you're a seasoned Zoho user or just beginning your journey, we’re here to equip you with actionable tips, expert strategies, and real-world stories to unlock the full potential of Zoho's powerful suite of applications.

We explore every aspect of Zoho, from streamlining your CRM and automating marketing campaigns to optimising and enhancing team collaboration. 

Join us as we uncover hidden features, dissect complex functionalities, and share the best practices we've gathered from years of helping businesses just like yours.

Zoho CRM Implementation

Implementing Zoho CRM successfully requires strategy. SMEs face challenges like poor adoption and limited metrics. Our brief details a phased plan: defining goals, mapping processes, setting up security, and migrating data. Overcome pitfalls to boost efficiency and make data-driven decisions. 

​Zoholics : Mastering Marketing 

Discover the blueprint for modern marketing success. This episode breaks down the three core principles from Zoholics UK 2025 - from mastering foundational data to generating leads and supporting customers throughout their entire journey.

​The Zoholics 2025 Wrap Up

Get the full story on Zoholics UK 2025. We dive into the biggest announcements, from Zoho's game-changing new AI tools to the shift towards certified training. Join us to learn how these updates will impact the future of your business.

​7-Step Email Marketing Strategy

Ready to transform your small business? This episode dives deep into a powerful, seven-step email marketing strategy designed specifically for small business owners. Based on expert insights from Zoho Campaigns, you'll learn everything you need to know—from building a valuable email list and crafting stellar content to leveraging automation and tracking key metrics. Discover how to boost engagement, drive sales, and master email marketing for lasting business growth.

The Zoho Success Story: 
A Double Award Nomination

Explore how our client, Allergy Standards, went from a spreadsheet-based system to an award-nominated leader in low-code development and customer service with the help of Zoho.

​Zoho Desk Transforms Support

Customer expectations are evolving, and so should your support. This session explores how Zoho Desk helps businesses navigate this new landscape by unifying channels for seamless omnichannel experiences. Discover how to empower customers with innovative self-service tools like Zia AI and Guided Conversations, while also enhancing the employee experience with a user-friendly interface and accessibility features. We'll also cover how Zoho Desk builds trust through robust privacy controls and security, equipping you to exceed modern expectations and build lasting customer loyalty.

​A Clean CRM

One Cloud Talks explores the essential elements of CRM success: data quality, governance, and external insights. Learn why accurate data is crucial for efficiency and better customer experiences, and the costly impact of poor data. Discover actionable strategies and the role of technology, governance, and external sources in building a strong CRM foundation for growth.

​Email Deliverability

Tired of your emails landing in spam? This episode cracks the code of email deliverability, revealing the crucial factors that determine inbox placement. We'll explore why sender reputation is your "credit score," how engagement is the new currency, and the silent killers like spam traps. Learn about essential authentication protocols (SPF, DKIM, DMARC), best practices for list building, and the art of IP warming. Tune in to transform your email strategy from a deliverability nightmare to inbox success, ensuring your messages reach your audience and drive meaningful engagement.

​The 2025 Zoholics UK awards

One Cloud Talks is your guide to understanding the forthcoming Zoholics UK Awards. We'll be outlining what each category represents, from the AI Trailblazer showcasing AI innovation to the BI Visionary championing data insights. Learn about the CSR Challenger's impact for good, the Customer Service Champion's dedication to excellence, and the Digital Champion's transformative journey. We'll also cover the Finance Star's efficiency, the HR Hero's people focus, and the Low-Code Leader's ingenuity. Finally, we'll explore the Marketing Maverick's creativity and the Productivity Pioneer's collaborative spirit. Join us to get a clear picture of the achievements celebrated at the Zoholics UK Awards.