Deep Dive Into Zoho - The ZUG Cast
Welcome to ZUG Cast, your dedicated podcast for mastering all things Zoho. Brought to you by the experts at 1 Cloud Consultants, a leading Zoho Partner based in the UK, ZUG Cast dives deep into the intricacies of the Zoho ecosystem. Whether you're a seasoned Zoho user or just starting your journey, we're here to equip you with actionable insights, expert tips, and real-world strategies to unlock the full potential of Zoho's powerful suite of applications. From streamlining your CRM and automating your marketing to optimising your finance and enhancing team collaboration, ZUG Cast leaves no stone unturned. Join us as we explore hidden features, dissect complex functionalities, and share best practices gleaned from years of helping businesses thrive with Zoho. Get ready to elevate your Zoho game and transform the way you work.
Episode 1: Zoholics Awards
ZUG Cast unpacks the Zoholics UK Awards categories, from AI innovation to digital transformation. Learn what makes an AI Trailblazer, BI Visionary, CSR Challenger, Customer Service Champion, and Digital Champion stand out. Discover the focus of Finance Stars, HR Heroes, Low-Code Leaders, Marketing Mavericks, and Productivity Pioneers. Listen now.
Episode 2: Email Deliverability
In this Podcast, we explore why emails miss the inbox - from sender reputation to spam traps. Tune in for practical tips to get your emails where they belong. Its all about Email Deliverability.
Scheduled for: 3rd June
Episode 3: A Clean CRM
ZUG Cast explores the essential elements of CRM success: data quality, governance, and external insights. Learn why accurate data is crucial for efficiency and better customer experiences, and the costly impact of poor data. Discover actionable strategies and the role of technology, governance, and external sources in building a strong CRM foundation for growth.
Scheduled for: 1st July
Episode 4: Dive Into Zoho Desk
Adapt or Fall Behind: The Future of Customer Service with Zoho Desk. Customer expectations are changing rapidly. Are you ready to meet them? Discover how Zoho Desk provides the omnichannel experiences, self-service options, and agent empowerment you need to thrive in today's customer-centric world.
Scheduled for 5th August
The 2025 Zoholics UK awards
ZUG Cast is your guide to understanding the forthcoming Zoholics UK Awards. We'll be outlining what each category represents, from the AI Trailblazer showcasing AI innovation to the BI Visionary championing data insights. Learn about the CSR Challenger's impact for good, the Customer Service Champion's dedication to excellence, and the Digital Champion's transformative journey. We'll also cover the Finance Star's efficiency, the HR Hero's people focus, and the Low-Code Leader's ingenuity. Finally, we'll explore the Marketing Maverick's creativity and the Productivity Pioneer's collaborative spirit. Join us to get a clear picture of the achievements celebrated at the Zoholics UK Awards.
