Zoho CRM's Ask Zia gets a major upgrade, featuring a new chat interface, co-creation report building, and enhanced capabilities for insights, actions, and help. This update aims to streamline CRM tasks, making them more conversational and efficient, all within a single chat window.

Zoho Projects Plus combines Zoho Projects, WorkDrive, Analytics, and Sprints into a powerful platform for smarter project management. Gain real-time insights, automate tasks with AI, and improve team collaboration.

Clicks in Email Marketing are misleading due to bots, security scans, and Apple Mail Privacy Protection. Instead of vanity metrics, track real engagement, conversions, and revenue.

Is Salesforce losing its grip on the CRM market? A new report reveals businesses switching to Zoho slashed their total cost of ownership by 68%.

Starting January 2025 Zoho are rolling out the next iteration of Zoho CRM - called Zoho CRM For Everyone. This is a summary of what is new.