Zoho CRM now offers seamless integration with Microsoft Teams phone systems, enabling direct calling, automatic call logging, and automated follow-ups. This enhancement simplifies communication workflows, allowing users to make calls directly from within their CRM and improve customer interactions.

Zoho CRM's Ask Zia gets a major upgrade, featuring a new chat interface, co-creation report building, and enhanced capabilities for insights, actions, and help. This update aims to streamline CRM tasks, making them more conversational and efficient, all within a single chat window.

Is Salesforce losing its grip on the CRM market? A new report reveals businesses switching to Zoho slashed their total cost of ownership by 68%.

Starting January 2025 Zoho are rolling out the next iteration of Zoho CRM - called Zoho CRM For Everyone. This is a summary of what is new.

Learn what a lead is, why Lead qualification is essential, and how the SCOTSMAN framework improves lead quality. Discover how Zoho CRM automates the process for better sales efficiency. Join our webinar to learn more.