Facing slow growth & high costs, Zoho's strategy for UK business resilience rests on 5 pillars: Trust (no-ads, UK data center), Efficiency (integrated platform), embedded, private AI (Zia), Flexibility (fast changes), and a Superior Customer Experience (increased local support).
Zoho's new Zoho One Unified Customer Portal solves the long-standing problem of a fragmented customer experience. It creates a single hub for all customer interactions - one URL, one login.
Zoho Analytics is an AI-powered BI platform solving data silos and bottlenecks. It unifies 500+ sources, uses Generative AI (Ask Zia) for analysis and predictive insights, integrates ML, and offers a unified view (BI Fabric).
Effective marketing needs a solid foundation: 1) Know Your Customer (use Zoho Survey/Forms for data), 2) Clean Your Data (Zoho DataPrep for standardisation), 3) Build Your Brand (be distinctive/consistent), and 4) Segment & Target (using clean data in Zoho CRM/Marketing Automation).
Allergy Standards evolved their use of Zoho People from basic data storage to a dynamic tool for engagement. By leveraging insights from Zoholics, they are now automating recognition and personalizing training to turn their HR software into a "live system" that actively grows their team.
Zoho Service Plus was launched at Zoholics UK 2025. It's a unified bundle of seven core Zoho apps designed to fix fragmented customer service by streamlining all workflows into a single, cohesive platform.
At Zoholics UK 2025, Suvish Viswanathan outlined Zoho's AI strategy: a foundational layer that’s Embedded, Explicit, and Agentic. The focus is on practical tools, from background automation to collaborative agents, empowering businesses without replacing people.
At Zoholics UK 2025, Zoho's Vijay Sundaram revealed the company's customer-obsessed philosophy. Zoho's strategy goes beyond great products, focusing on empowering customers and employees, and simplifying business operations with sophisticated, integrated, and transparent solutions.
Zoho UK's Sachin Agrawal highlighted Allergy Standards' use of Zoho Creator to build a centralised approval system at Zoholics UK.
Based on insights from Zoholics UK 2025, we unpack the three foundational pillars of modern marketing. Discover how to master the basics like customer data, generate quality leads with smart strategies, and support your customers throughout their entire lifecycle for true business growth.
Zoholics UK 2025 focused on the future of work with new AI tools like Zia Agents and "Ask Zia" for natural language automation. The event also introduced certified product workshops for hands-on learning, a new customer awards ceremony, and a centralised customer portal.
Discover Zoho's "Five Pillars of Resilience" for UK businesses: trust, efficiency, AI, flexibility, and superior customer experience. Learn how Zoho's integrated solutions and embedded AI can help your company thrive amid economic uncertainty.
ZUG Cast is here. The deep dive Podcast about Zoho. Get inspired & learn how to thrive with Zoho!
Mark your calendars! Zoholics UK 2025 is coming to the International Convention Centre (The ICC) in Birmingham on Monday, 8th, and Tuesday, 9th September 2025. This premier event offers a unique opportunity for Zoho Users and enthusiasts to come together, learn, and engage with the vibrant Zoho ecos...
